
When is a discount not a discount?
I recently went to Niagara Falls, Canada and stayed at a Marriott Courtyard. When I checked availability online, the room rate included breakfast. I then entered my AAA number for the AAA discount and the room rate went down by about $9 per night for 3 nights so I booked it.
The morning after we arrived I found out that, because I took the AAA rate, I lost the free breakfast buffet. Breakfast for 2 adults and 1 child was $32. So... by saving $9 x 3 = $27, it would cost me $32x3 or $96 in breakfast if I were to eat there every morning! I went to the front desk and wanted to remove my AAA rate so we could get breakfast included. The desk clerk said sorry I couldn't do that. Then a manager overheard us and jumped in. He told me that they couldn't do that, and that the rates had gone up since I booked it. However, he gave us vouchers for breakfast for the remaining two mornings, but my $27 savings still cost me $32 on day one. All amounts are in Canadian Dollars.
Food, in general, is very expensive and the exchange rate was about 1.05 Canadian to $1.00 US so it was almost even.
So check everything about your discount before you use it because it may not actually be a savings to you and if you get caught like this, ask to speak to a manager!
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